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Why are Campus Visits Stuck in 1997?

Our Founder recently spoke with host Teege Mettille about how technology can bring in-person visits into the 21st century.

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Our live event technology drives enrollment.

  • Increase visit conversion rates
  • Unlock new interest indicators
  • Slash interpreter costs
  • Improve interactivity & access
  • Personalize events & follow-up
  • 15-minute setup time

Make your live, in-person events more interactive & memorable for everyone.

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Typical college visits and group tours haven't changed in decades -
they have the same show-and-tell, impersonal, museum visit feel.

So we created mobile-first technology that has

10 improvements and

10 unique visit metrics

Perfect for any in-person event, including:

  • Guided Tours
  • Information Sessions
  • High School Recruitment Visits
  • Orientations
  • Graduations & Ceremonies
  • Guest Lectures
  • Financial Aid Conversations

1 & 2

Real-time Transcription &
Optional Audio Streaming

gif showing live tour transcript
  • Accommodate deaf or hard of hearing (DHH) visitors
  • No need for microphones on tours
  • Remotely join tours for guide training and feedback
  • Enable family members to join any event remotely
  • Uses the same speech-to-text technology as NASA

3

Translation into 130+ Languages

A gif with two mobile phones side by side with the left one showing English transcription and the one on the right showing the instant translation to Spanish. The text is a fictional speaker introducing themselves during a talk.
  • Save thousands on interpreters
  • Accommodate dozens of language needs at once
  • No advance notice required
  • No need to ask students to translate for family
  • Make prospective families feel welcome

Why spend hundreds of dollars an hour on an interpreter when you can have more languages for more visitors on demand for less than $20 per event?

Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani (Latin)

Bangla, Bashkir, Basque, Belarusian, Bhojpuri, Bodo, Bosnian (Latin), Bulgarian

Cantonese, Catalan, Chhattisgarhi, Chinese (Literary), Chinese Simplified (Mandarin), Chinese Traditional, chiShona, Croatian, Czech

Danish, Dari, Divehi, Dogri, Dutch

English, Estonian

Faroese, Fijian, Filipino, Finnish, French, French (Canada)

Galician, Georgian, German, Greek, Gujarati

Haitian Creole, Hausa, Hebrew, Hindi, Hmong Daw (Latin), Hungarian

Icelandic, Igbo, Indonesian, Inuinnaqtun, Inuktitut, Inuktitut (Latin), Irish, Italian

Japanese

Kannada, Kashmiri, Kazakh, Khmer, Kinyarwanda, Konkani, Korean, Kurdish (Central), Kurdish (Northern), Kyrgyz (Cyrillic)

Lao, Latvian, Lingala, Lithuanian, Lower Sorbian, Luganda, Luxembourgish

Macedonian, Maithili, Malagasy, Malay (Latin), Malayalam, Maltese, Manipuri, Maori, Marathi, Mongolian (Cyrillic), Mongolian (Traditional), Myanmar (Burmese)

Nepali, Norwegian Bokmål, Nyanja

Odia

Pashto, Persian, Polish, Portuguese (Brazil), Portuguese (Portugal), Punjabi

Queretaro Otomi

Romanian, Rundi, Russian

Samoan (Latin), Serbian (Cyrillic), Serbian (Latin), Sesotho, Sesotho sa Leboa, Setswana, Sindhi, Sinhala, Slovak, Slovenian, Somali (Arabic), Spanish, Swahili (Latin), Swedish

Tahitian, Tamil, Tatar (Latin), Telugu, Thai, Tibetan, Tigrinya, Tongan, Turkish, Turkmen (Latin)

Ukrainian, Upper Sorbian, Urdu, Uyghur (Arabic), Uzbek (Latin)

Vietnamese

Welsh

Xhosa

Yoruba, Yucatec Maya

Zulu

Get More Info

4

two icons: a heart over a person raising a hand

Visitor Interactivity Tools

  • Increase engagement at any event
  • Heart things they like
  • Raise a virtual hand
  • Access guide and speaker bio info

A campus visit is like a first date.

Prospective students have viewed your online profile. They’ve made time to meet in person and see if they want to spend the next few years with you.

What would you think and remember if your date only talked about themselves for two hours?

5

Two-way communication

in-tour question text box

People hesitate to ask questions in large groups, but with our solutions, engagement skyrockets.

Plus, guest comments and questions are automatically translated, which eliminates language barriers for every event!

6

Personalized Transcript
for Each Guest

gif showing the interactive post-tour transcript. The user taps the photo icon to see the picture they took at that moment, then they tap the conversation bubbles to see what question they asked about whether the meal plan vouchers worked at that location, and then they tap the heart icon to see the text of what was said when they tapped the like button

We help you help your visitors manage information overload and remember details about their visit.

Guests can receive the event transcript in their own language along with their personalized annotations noting what they liked, what questions they asked, what notes they took, who their guide was, and with details that were shared during the presentation or tour. See an example here.

Colleges can use these insights for personalizing follow-up with prospective families. And the transcripts are fully editable by your school.

7

Pre- and Post-Event Surveys

short survey participants take prior to starting the tour
a short survey for participants after the tour

Our surveys ask just four questions to get high response rates for what matters most about how prospective students and families felt about their tour:

  1. Pre-tour rank
  2. Post-tour rank
  3. Overall tour rating
  4. Open-ended feedback

8

Full Event Reporting with
10 Unique New Data Points

If you learn more about prospective students when they surf your website than when they visit your campus, you need to rethink how you do your visits.
a sample data table with rows sand columns showing live event data from Campus Pro Events

You get unique event insights:

  1. Pre-tour rank
  2. Post-tour rank
  3. Overall tour rating
  4. Who asked questions
  5. What questions they asked
  6. What each guest liked
  7. Where photos were taken
  8. Hands raised
  9. Transcript views
  10. Map views
Get More Info

9

Photos and a Visit Album

Tour photos page taken by a tour participant

Worth a thousand words

Pictures of campus visits get lost in a phone album, forgotten, or confused with other campus visits when families visit multiple schools across a few days.

Students will build lasting memories on your campus. Our album helps get them started.

We protect privacy, so each guest’s photos are viewable only to them.

10

A Map of their Tour

Annotated map of the tour showing where people asked questions, tapped the like button, and took pictures

Where'd we go?

Your guests can easily remember where they went on their tour, what they liked, and where they took photos.

It’s easier to feel like you belong when you know where you’ve been.

Schools can use these insights to personalize follow up and improve tour routes. And it only uses the tour guide’s phone location with permission, never your guests’ location.

No app or special hardware required.

Costs less than swag, food, and color printing.

Setup takes less than ten minutes.

"Interpreters are hard to find and afford. They cost us between $500-$1,000 per day, which is expensive for one prospective student tour - especially if the family doesn't show up or changes their plans."
Admissions Director
Admissions DirectorLarge Public University
"Most guided campus tours really feel the same. So it's hard to remember what made each campus unique."
Parent
Parent
"We simply aren't equipped for any ASL or multi-lingual translation needs if a visitor shows up on campus without giving us a heads up."
Visit Coordinator
Visit CoordinatorMid-sized Public University
"Most college presidents don't think much about their campus tours, but they really should be."
PresidentSmall Private University
"The campus tour remains a quirky, idiosyncratic relic of another era, where teenagers say and do things that… leave impressions that a school may or may not want to make.”
Adam PlattAuthor of "Why Campus Tours Keep College Presidents Up at Night"
“Tours are a very high-stakes experience. At every school, the highest conversion rate is from visits.”
Angel PérezCEO, NACAC
"We have many parents and family members who don't speak English. We can't provide translators for all the different languages, so they can't participate in family events. At graduation they sit for two hours and only recognize their graduate's name."
Associate Director of AdmissionsSmall Public University
"We don't want to use megaphones, loudspeakers, or microphone systems on our guided campus tours, but we also know that none of our visitors can really hear our guides all the time."
Visit DirectorMid-Size Private University
The words campus pro tours, with a rounded rectangle dotted line graphic around the letters t o u showing a pathway with a map icon below the o and u

Campus Pro Tours isn’t a virtual tour or a self-directed tour.

It’s the first and only solution that makes in-person guided tours more accessible for everyone using real-time transcription and translation of the guide’s narration delivered instantly to every guest’s device. We use the same transcription technology as NASA to make sure your visitors never miss a word.

The words campus pro talks, with a rectangular callout around the letters t a l with the triangular callout below the o

Campus Pro Talks takes every live presentation to the next level.

Just like with Campus Pro Tours, attendees can ‘heart’ things they like, take notes or photos for themselves, raise a hand, submit a question to the speaker and get the entire talk transcript emailed after the presentation.

Use it to provide closed captioning or engagement for any talk, presentation, lecture, info session, class, and more!

Features Included for Tours & Talks

Comparison of features for Campus Pro Tours and Campus Pro Talks

With Campus Pro Tours and Campus Pro Talks, prospective students, current students, families, and all visitors can easily access and engage with any live event on campus, including daily classes for students who are deaf or hard of hearing (DHH).

Admissions Staff use Campus Pro Tours to learn what prospective students and their families care about most when choosing whether to apply.

gif showing the interactive post-tour transcript. The user taps the photo icon to see the picture they took at that moment, then they tap the conversation bubbles to see what question they asked about whether the meal plan vouchers worked at that location, and then they tap the heart icon to see the text of what was said when they tapped the like button

A Great Experience for Prospective Students

Live Transcripts

A live transcript of their guide or speaker's narration on each guest's phone ensures accessibility for visitors who are deaf or hard of hearing and makes sure tour participants and attendees don't miss a thing. Visitors can receive the full transcript after the tour.

Learn What they Love

Prospective students, their families, and other attendees can make note of what they love during the tour or talk using the "like" button. When they receive the transcript, they can easily see and remember what they loved. For Talks, campuses can decide whether to send a transcript.

Instant Connection

Visitors can instantly get their guide's attention during the tour to ask questions or send comments. Because most guests don't remember what they hear, visitors also see their guide's name, major, and hometown. For talks, the campus decides how the audience engages.

Lasting Memories

Visitors can access their phone's camera directly from the Campus Pro Tours UI so that they remember more of the experience and can view the photos they took of the campus while on their tour. For Talks, campuses can disable photos if they wish.

How it Works

The speaker logs in on their device, starts a Tour or Talk session, and shares the unique event QR code with the participants.

After scanning the code on their mobile device to join the event, participants provide their name, email, and select from over 130 languages.

As the event begins, the guide/speaker’s phone converts their narration to text and participants are able to see the live, scrollable transcription on their devices.

four icons arranged in two rows of two - a heart, a camera, a raised hand and conversation bubbles.

During the event, visitors tap to “like” things they hear, raise their hand to get the guide’s attention, send questions to the speaker, or access their camera to capture a memory.

When the event ends, visitors rate the event, update their ranking if it’s a tour, share feedback for the admissions office, and confirm their email to receive a link to the tour transcript.

Admissions staff have access to the event database with all transcripts, questions, feedback, and annotations in order to improve events and follow-up with prospective students.

About

 Campus Pro Tours and Campus Pro Talks are the first and only solutions that leverage patent-pending technology and existing mobile devices to create a better in-person event experience and new insights for colleges and universities.

For inquiries, please reach out to us at Hello@CampusProEvents.com.

The words campus pro tours, with a rounded rectangle dotted line graphic around the letters t o u showing a pathway with a map icon below the o and u
The words campus pro talks, with a rectangular callout around the letters t a l with the triangular callout below the o

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Campus Pro Events, LLC
231 S Bemiston Ave, Suite 850
PMB 34237
Saint Louis, MO 63105-1920
U.S.A.